Showing posts with label United. Show all posts
Showing posts with label United. Show all posts

Tuesday, October 12, 2010

Lord, Don't Let Me Get Stapled

Every line of work has its jargon, its insider talk and funny little mumblings understood only by members of the ilk that created them. I've been a part of three of the foremost such sorts: the arcane and highly profane military; the profoundly esoteric oil business; and now the most exclusive of them all—the airline industry. More specifically, the airline pilot business. Why exclusive? Because nobody else is allowed in the “office.” 
So, as I was making my commute home yesterday sitting on the jumpseat of another airline's packed Boeing 717, I chuckled while listening to the banter between the pilots. I impulsively decided to pretend to myself that I was an outsider watching and listening to these two men spouting jargon and quips that never leave the cockpit environs—not because they're arcanely profane or profoundly esoteric, but simply because no one outside the profession is allowed to sit there and watch and listen. What struck me was the way we refer to our competitors. The predominate topic that morning was Southwest Airlines. 
The two pilots were cautiously excited because Southwest had just announced it was purchasing their company. Now, surely they would get a hefty raise to match the Southwest pilots' monthly haul to the bank—the biggest in the industry—plus a vast improvement in their slave labor contract. Between radio calls and comments about their future in the Southwest deal, one of them would mumble “staple.” The other would say, “click.” Cynical chuckles would follow.

I pondered a long time about the two word
s but resisted asking, and I finally figured it out. But I prefer to let some of my readers explain it in their comments.

When I heard them refer to Southwest as “Southblessed” I knew exactly what they meant. For years now, since Southwest's rise to preferential treatment in the news media, the rest of us have perceived (wrongly, I'm sure) that Southwest also gets sweet deals from Air Traffic Control. Co
mmon examples:

Ground Control tells you, “Hold for Southwest.” You look and see that he's taxing toward you a quarter mile away yet. You could easily go in front.


Approach Control extends your dow
nwind leg 10 miles to get Southwest, coming in on a straight-in, in front of you.

Center vectors you off course so that a South
west jet can cross unimpeded in front of you. When you think about how you are twice the size of the Southwest jet salt seeps into the wound. 

And then there's that legendary (and probably fictional) radio call from the Tower that everyone loves to quote: “Aircraft declaring an emergency, standby. Southwest, go ahead with your request.” 
Southwest is beyond argument a great airline, but the rest of us often get a bum rap because the traveling public's expectations of Southwest are low, and thus easily met. Good for them. They know how to do business. Southblessed, they are with a good management team and a good employee culture. But I hope the AirTran guys don't get stapled.

Speaking of amusing airline nicknames oft
en heard in the cockpit, here are a few more:

Jet Blue- Jet Who
US Air- Useless Air

Value Jet- Valium Jet

Air France- Air Fright
BA- Bloody Awful
Northwest- Northworst
Virgin America- Vermin America

Western Pacific- Western Pathetic

American- Sky Nazis
American Eagle- Hitler Youth Corps

United has suffered only a mild insult with the timeless tag, Untided.


No one, to my knowledge, has came up wi
th a nifty nickname for Delta or Continental. Who wants to get one started?

Finally, the trash-hauling corps hasn't escaped descriptive scorn:

UPS- UPS Me Off
 

Emery Air- Emergency Air 
Fed Ex- Fed Axe (Will someone else explain that one? I don't have the stomach for it.)

Recent snap shots:
Nice outsourced paint job

Contrail mania over Chicago


On a right downwind to the Maui airport.
At least we don't have to extend for Southblessed
out here in the Pacific―yet.
Quote of the post:
When I returned to earth just at darkness I would shut down the engine and sit for a few minutes without moving. I would pull off my helmet and rub the places where my goggles had pressed too hard....I sat waiting for my spirit to rejoin me on earth, because it always seemed I had left it on some cloud and I would listen to the tinking metal of the engine as it cooled and wondered at my extraordinary good fortune.
―Ernest Gann, upon aliting from an aerobatic flight in his biplane

Friday, November 13, 2009

What's Wrong?

A good friend sent an e-mail the other day―addressed to the usual gang, all friends―citing the recent rash of airline pilot incidents: a Delta crew landing on the taxiway; a Northwest crew getting distracted by their laptops; and a United pilot arrested for drinking. He ended his messages with this question: "What is going on in the airline business?”

After a quick Google search I replied: “Over 50,000 airline flights with dedicated, professional crews in their cockpits operate each day without incident. That's what's going on in the airline business.”

So often―and with increasing frequency, it seems―we allow ourselves to be drawn to the sensational minutiae, rather than considering the whole picture. This is partially a result of instantaneous communications. News flashes appear on our Blackberries. We can't ignore them. Constituents get outraged, call for hearings. It's all over the news. Ignorant commentators chime-in ad nauseum. We hear. We read. We cringe.

Nothing has changed. These incidents have been happening for generations. What haschanged though, remains unheralded: commercial air transportation continues to be the absolute, unmitigated safest way to travel. And it keeps trending even better.

Okay, now your questions. Did I know any of the people in the news? Yes, I am acquainted with the person who got arrested. He's a nice guy. He'll be removed from flight status and placed in a dry-out program, after which he will return to the line. But he won't get a third chance.

The laptop situation? Gross negligence. It's not the laptops that are at fault; it's the way those guys allowed themselves to become complacent. Still, they didn't run short of fuel, and they didn't cause a mid-air threat because ATC kept tracking them. No one came near being hurt.

Landing on the taxiway? Three sets of eyeballs in that cockpit are guilty, not just the captain. But remember they were coming off of a 10 hour all-nighter. My guess is that if there had been airplanes on that taxiway, that crew would have seen their error and executed a go-around. Thus either way, there was no immediate collision potential. No one came near being hurt.

And, the guy who had the alcohol in his blood―he had two other pilots with him. Even if he had flown, a safety factor was already in place. No one came near being hurt.
Moral: Flying is safe. The vast majority of flights don't make the news―a good thing. For the ones that do, many safety layers are in place to correct errors.

There are always exceptions. The latest one: Colgan Air 3407, Buffalo NY, 12 FEB 2009. You know that story. Here's a good place to focus. Make sure your air carrier hires competent, experienced, professional well-paid pilots! How do you do that? I don't know. Write them. Write congress. Write the DOT. But be ready to pay more for your ticket.

Dang, I was going to tell you abut the message I sent to another planet.
Next time.
Post your captions for this. (BTW, that's not me.
It's a pudgy captain I used to fly with a lot
when I was a happy DC1-0 F/O.)